My Love Affair With Post-It Notes
My love letter to Post-It notes with seven reasons I still love using Post-It notes instead of fancy tools and technology.
There’s a stereotype out there – that agile teams use a lot of sticky notes. Well, guess what – it’s true! If you walk around the workspace of almost any agile team, you are likely to see countless colorful sticky notes on walls and windows everywhere. But why? In my experience, sticky notes are one of the most powerful and versatile tools for collaboration I’ve ever used – including software tools. But I’ve also learned it can take a bit of convincing and learning by doing to help others understand the “Power of Post-Its“. Through a series of blog posts, I hope to turn you into a believer too!
As an agile practitioner and coach, I am often facilitating collaborative sessions – to brainstorm, prioritize, turn a vision into a plan, collect feedback, estimate, or sync on progress. And my number one tool of choice is sticky notes. The seemingly simple pieces of paper are a powerful tool to get the whole team to participate and rapidly share their knowledge and perspectives while collaborating towards a shared goal.
While I’ll discuss how to use sticky notes for many different types of collaboration in future posts, let’s start by looking at the many benefits of sticky notes as a tool:
Capturing a thought on a sticky note is quick. Just grab a pen or Sharpie marker – my favorite writing implement – and jot down your thought in a few words. Great! Now write down another. And another. Awesome – you’re rapidly brainstorming!
1. Compact and Concise
With limited time and attention, it’s often important to distill the most important facts down to a few meaningful words or sentences – or a picture. Sticky notes have a finite amount of space, requiring each note to contain a simple and focused idea. Can’t fit it all on one sticky note? Good – use a second and third, making sure each item is focused. I bet you didn’t think less space was a good thing!
Sticky notes allow a whole team of people to brainstorm independently at the same time. Just ask each person to write down as many ideas as they can within a 5 to 10-minute time box. Don’t worry about evaluating, discussing, or prioritizing sticky notes yet. Brainstorming is all about the unfiltered ideas anyway. And by asking everyone to work in parallel without discussion, you’ll get lots of ideas written down.
Sticky notes stick to just about anything – walls, windows, desks – especially the Super Sticky Post-It Notes which I highly recommend. When I’m facilitating collaborative sessions, I often use painter’s or artist’s tape to create an appropriate set of buckets on the wall and then ask team members to add their sticky notes to each area. For example, while facilitating a team retrospective to determine how to improve the team and their process, I’ll make buckets such as “do more of”, “do less of”, and “what if…”.
One of my favorite reasons for using sticky notes is that they’re colorful and visible. By putting your sticky notes in a public space such as an office wall, you and your team are constantly reminded of the sticky notes and encourage others to check out what’s happening. It’s a great way to radiate information and invite others to participate in collaboration.
You can touch a sticky note. It’s real. When you’re discussing it, you can pick it up so others know which thing you’re talking about. When you’ve made progress, you can move it from an in-progress bucket to a done bucket. When you’re done done with it you can tear it up and throw it away – my favorite!
Just like software tools, sticky notes can support just about any process and metadata you can invent. Want to track new features vs. defects – use different colored sticky notes. Want to track how many days something has been in progress – add a dot to the lower left corner of the sticky note each day. Want to track who’s working on what – give each person a unique sticker to add to sticky notes.
Combined with a wall or window and some painter’s tape to create some buckets, sticky notes make a great system to track just about anything. And best of all – they’re built to be moved around over and over and over. Try reconfiguring your software tools to match your process that quickly!
While I also use many other agile tools, sticky notes are one of my favorites. Try it out yourself and see if you become a believer! Or check out some other team’s sticky notes.